January 10, 2012

Tried iTunes movie rental, gave up

Here is my chance to advise everyone never to use iTunes to watch a movie.

The download took about 45 minutes because the maximum rate that the Apple servers will send to you is about 800 Kb/sec, even if you have a big fat pipe to the internet.

I rented the movie Contagion twice in attempt to watch it.  Both times, the movie crashed during playback and locked my computer.  I had to manually kill the iTunes application to get control of my computer back.

Then when I restarted iTunes, the movie wasn’t there to ‘resume’.  I ended up buying it twice and never finishing.  Not going to do that again.  In fact, this is my first encounter with streaming a movie from something other than Netflix, and it was unsuccessful, and stole my money.

Am I prepared to navigate the customer support system to get my $8 back?   No.

I’ll just wait for the DVD to come in the mail from Netflix.  But if you’ve been wondering about renting from iTunes, I suggest you stay away.  They haven’t figured it out yet.  At least not in my experience.

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